VOCATIONAL REHABILITATION TECHNICIAN - 64083044

Requisition No: 814478 

Agency: Department of Health

Working Title: VOCATIONAL REHABILITATION TECHNICIAN - 64083044

Position Number: 64083044 

Salary:  $32,760.00 

Posting Closing Date: 05/09/2024 

Open Competitive Opportunity

Telework position in Dixie County

Your Specific Responsibilities:

This is professional work providing technical support for applicants/clients with brain and spinal cord injuries.

Applicant/Client Services:

Responsible for all aspects of coordinating, issuing and processing authorizations for consumer client care as outlined in the Brain and Spinal Cord Injury Program Policies and Procedures.

Track / coordinate all outpatient therapy (progress notes, UBs/EOBs, PAFs).

Monitor budget periodically to avoid encumbering authorization in red.

Scan authorizations for signature to CMs who are telecommuting before faxing to vendor and prior to approval.

Obtains vendor quotes for consumer client services in accordance with Departmental purchasing. guidelines by Compose and Submit Faxes to vendors/facilities, etc.

Generate monthly reports to monitor outstanding authorizations.

Performs all necessary actions to process authorizations for payment in accordance with Department and Brain and Spinal Cord Injury Policies and Procedures.

Monitor Outpatient therapies and bills.

Process Refund / Warrant Checks in Rims-input information, scan documents (Case Receipt Transmittal Form, Check, Authorization) email to Kimberly, Sandra Horne and mail to F/A.

Client contact documentation: Contacting client in accordance with BSCIP Policy and Procedures to gauge client progress and need for services. Also, availability to provide support and answer questions from client and family about services.

Correspondence/Documentation Activities:

Responsible for maintaining all required correspondence/documentation activities as outlined in the Brain and Spinal Cord Injury Program Policies and Procedures.

ITI Follow up – Consent Form sign, Contact Letters, Scan Documents, Periodically monitoring for a year.

Mails correspondence to referrals/applicants/clients and providers as required or requested.

Responsible for entering any pertinent case note data regarding activities performed by the incumbent in this position in the Rehabilitation Information Management System (RIMS) for applicant/client records documenting referral/client, family, provider or other contacts; or any activities conducted for or relating to the client.

Pull FMMIS reports regularly, scan and document in RIMS.

Maintain client’s current contact information in RIMS (physical location/phone/change of address etc.)

Scans referral/client-related documentation into RIMS client records.

Review all incoming faxes to Regional office to retrieve whatever is applicable, and scan under a case note in RIMS within 48 hours of receipt.  Apprise CMs by TTD for review.

Upload confirmation of out-going faxes in RIMS with cover sheet and attachment.

Request MESF (Medical Eligibility Screening Forms) and medical records to include discharge summary, with updates as needed, until medical stability.

Provide Case Synopsis Sheet and obtain quotes for DME (durable medical equipment) and/or consumable medical supplies etc. and check on delivery date before discharge.

Prepare Disclosure Log as applicable and scan in RIMS.

Contact billing personnel for monthly invoices (UB04s) and EOBs (Explanation of Benefits) in accordance with pre-authorizations scanned in RIMS by CMs.

Obtain reports for all out-patient therapies as authorized by BSCIP or checked as having other insurance on the Community Reintegration Plan.

Metro Transportation Passes-Order thru email, pick up at Metro Dade, scan letter, case notes Metro pass in RIMS, mail to clients.

Other Duties as Assigned include the following:

Process outgoing mail to include affixing return address labels.

Prepare self-addressed stamped envelopes for application packets requiring signature.

Enter details and scan Certified Mail Receipts for closure letters in RIMS.

Use scale for weight calculation and enter required details on postage log.

Verify address on USPS (United States Postal Service) website and enter after checking FMMIS eligibility in RIMS case note titled Verification of Benefits.  This is done for all pediatric and SCI referrals upon assignment, besides cases received as transfer from BIAF.  Details are cross checked with Face Sheet requested from hospital staff.

Distribute all incoming mail such as facility invoices and reports after looking up CM assignments in RIMS. 

Prepare UPS (United Parcel Service) shipping labels for packages as requested and track delivery.

Copy records in response to client or attorney requests and scan accordingly or mail to recipient as advised by CM.

Read and respond to e-mails or calls from hospital trauma staff regarding whether already reported to Central Registry after looking up RIMS.

Complete webinars or training modules to meet given deadlines and participate in staff meetings or teleconferences.

Review TTDs in RIMS to acknowledge in timely manner or process for completion.

Answer inquiries from providers and out-patient facilities regarding payments, and train new staff on reconciliation of checks in Florida Comptroller’s Vendor Information portal.

Obtain e-mails of staff in billing and records management, and relay requests for addition to Move It, to minimize error messages on fax.

Required Knowledge, Skills, and Abilities:

Ability to provide programmatic information and referral services

Ability to identify community resources

Ability to plan, organize and coordinate work activities

Ability to actively listen and communicate effectively with to others

Ability to establish and maintain effective working relationships with others Knowledge of the acute and long-term care needs of people with disabilities

Knowledge of and skills with software: Office 365, Adobe Pro, Case Management Software

Ability to communicate effectively verbally and in writing

Ability to work independently and as a member of a team

Knowledge of and ability to understand and apply statutes, rules, and administrative and program policies and procedures

Ability to travel – 0-25%

Qualifications:

High School Diploma/GED

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1551 Forum Place Suite 400C West Palm Beach

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.